It is very rare for any WordPress plugin to achieve this goal in such a short period of time. Even though there are many similar documentation plugins, BetterDocs has become the most popular choice very quickly because of its advanced features and flexibility.
From renowned organizations like Stanford University to small startup businesses, BetterDocs is powering up knowledge base for top WordPress websites from 100+ countries in the world. Leaving the competitors behind, BetterDocs is now the most popular WordPress solution for creating documentation pages to reduce support tickets.
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We couldn’t have come this far without your support, so thank you for being a part of our journey. This is a huge achievement for our team, and we are truly humbled by the love and support we have received from all of you.
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The Team Behind BetterDocs
BetterDocs is brought to you by WPDeveloper, the same team behind other popular WordPress solutions like Essential Addons for Elementor, NotificationX, Templately, etc. and powering up more than 1 million WordPress websites.
In 2019, we introduced BetterDocs knowledge base plugin, to help you reduce workload on your support team and handle customer queries more efficiently.
In this short span of time, BetterDocs became the most popular and favorite knowledge base solution for WordPress users due to its advanced features and flexibility. During this time, we have been featured and recommended by top publications in the indusrty.
As we celebrate our phenomenal achievement today, let’s take a look back at some of the major features we’ve added since our initial launch of BetterDocs knowledge base plugin.
The Journey So Far: A Look Back On BetterDocs
Whether you are a plugin developer, or an online business owner, BetterDocs can be useful to anyone who needs to reduce support tickets by creating simple FAQ pages, detailed documentation or multiple knowledge base. Here are some of the features that makes BetterDocs stand out from all other similar solutions.
Built-in Customizer & Ready To Use Templates
With BetterDocs knowledge base plugin, you can easily create attractive documentation pages using its built-in advanced customizer. From changing the background colors, layout and fonts, BetterDocs gives you full freedom to customize your knowledge base easily on WordPress. You also get access to several stunning ready to use templates to quickly create your knowledge base.
Advanced Live Search For Easier Navigation
To make your knowledge base easier to navigate you can add the advanced live search feature from BetterDocs knowledge base plugin. This will make it easier for site visitors to sort through your documentation. You can even customize the BetterDocs Live Search using the built-in customizer to suit your style.
Insightful Analytics To Evaluate Knowledge Base
With BetterDocs PRO, you get the option to configure analytics to evaluate the performance of your WordPress knowledge base by clicking on the ‘Analytics’ option in BetterDocs. From here you will be able to check the performance of individual documentation articles. You can also get insightful data for specific time periods.
Manage Multiple Knowledge Base In One Website
One of the most recent and major updates we have added with BetterDocs knowledge base plugin is the option to create and manage multiple knowledge base in one WordPress website. This feature is useful for those who have multiple products that require separate documentation pages. It will help you keep all of your documentation articles organized and manage them easily from one WordPress website.
Instant Answers ChatBot For Quick Support
To boost customer support and improve customer experience, you can use the Instant Answers ChatBot in BetterDocs knowledge base plugin. Customers can resolve their problems instantly with this ChatBot instead of waiting for the support team to get back to them.
Integration With Elementor & Essential Addons
For those who use the page builder Elementor, BetterDocs comes with 10 different elements to help you design Single Doc templates in Elementor without any coding. Once you design a template for your Single Doc page using the Elementor Theme Builder, you can save it and then reuse it again for each of your single documentation pages.
With the help of these 10 elements, you can easily design attractive single doc templates using BetterDocs and Elementor.
Besides this, BetterDocs knowledge base plugin is also compatible with Essential Addons For Elementor. You can easily create your documentation pages with knowledge base elements from Essential Addons. These include the BetterDocs Category Grid element, the BetterDocs Category Box element and the BetterDocs Search Form element.
Want to see how it works? Then have a look at this quick video tutorial below.
Exclusive Offer: Save 40% On BetterDocs PRO
We are incredibly grateful to you for helping us come this far in such a short span of time. To celebrate this special occasion with you, we are offering an exclusive 40% discount on BetterDocs PRO if you use the coupon code “BD10k” when making your purchase.