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Hacks To Reduce Support Tickets With Knowledge Base Documentation

knowledge base reduce support pressure
Satisfying your customers is the main objective for every business to run and grow. If you are able to build trust, then your work is half done. Another half will rely on your professional activities. That's why you need to set customer support strategies that would reduce workload from your help center. So for that reason, an organized and well-managed…

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5 Reasons That Knowledge Base Reduce Support Work Load

knowledge base BetterDocs
Before buying any online product, customers make general queries on support to know more details. But after having it, they need proper guidance to get over any technical issues. Also, getting the same queries that kill both the time and energy of the helpdesk team to reply to it back. It's especially most effective for Tech-savvy business. A well managed…

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How To Create Knowledge Base Documentations For Your WordPress Site [Free]

How To Create Knowledge Base Documentations For Your WordPress Site [Free] 2
You will be underestimating your users if you think, they know nothing about your product/service. Some may even feel annoyed if you keep mailing them education resources for the on-boarding purposes. But that doesn't mean you shouldn't have a proper and thorough Knowledge Base for the ones who need assistance. Knowledge Base is a subtle and polite way to educate…

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How To Create a Perfect Landing Page For Documentation In WordPress

BetterDocs WordPress documentation plugin
In the tech sector, a documentation page is one of the effective mediums to solve customer technical problems instantly. Without continuing any long conversation to the support panel. But in many cases, people don't find the perfect solution to create and manage their knowledge base page in a continuous manner. So they find it difficult to maintain it.Yet you don't need…

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Beginner Guide to Create Documentation Plan for Your Software Business

Beginner Guide to Create Documentation Plan for Your Software Business 4
Documentation Plan for your Software Business should cover the basics as well as the advanced topics and present them in the proper sequential manner. Software are meant to extend the core functionality of their hosts. For example the Office Suite Software for Windows adds features i.e. Word Processor, Spreadhsheet as well as Slide-maker to the core OS platform. This is…

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BetterDocs: Stunning Knowledge Base Solution For WordPress To Reduce Support Tickets

BetterDocs: Stunning Knowledge Base Solution For WordPress To Reduce Support Tickets 6
The need for creating a Knowledge Base has been around for a long time. Almost every website has one. But all the Knowledge Base Plugins for WordPress had very common drawbacks. This means you couldn't fulfill your expectations from a Knowledge Base Plugin by switching to a more advanced one, as there was no advanced solution. WPDeveloper Team has been…

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