BetterDocs Archives - WPDeveloper

BetterDocs Knowledge Base Plugin Hits 10,000+ Happy Users In Less Than 1 Year

November 12, 2020November 12, 2020 Editorial Staff Plugins, BetterDocs, News, WordPress

We are thrilled to share exciting news with you today. In less than one year, BetterDocs knowledge base plugin has reached an incredible milestone of more than 10,000 happy users!

Major Benefits of Knowledge Base Documentation To Scale Your Customer Support

April 9, 2020May 13, 2020 Afrin BetterDocs, Plugins

Nowadays customers search and analyze the products in detail before making the purchase decision. This is where your business can educate your consumer with a step-by-step guide using self-servicing knowledge-base documentation. In this blog, you will learn about some major benefits of maintaining a Knowledge Base Documentation site to scale your customer support. (more…)

Hacks To Reduce Support Tickets With Knowledge Base Documentation

March 3, 2020March 12, 2020 Afrin Tutorial, WordPress

Satisfying your customers is the main objective for every business to run and grow. If you are able to build trust, then your work is half done. Another half will rely on your professional activities. That's why you need to set customer support strategies that would reduce workload from your help center. So for that reason, an organized and well-managed…

5 Reasons That Knowledge Base Reduce Support Work Load

January 21, 2020 Afrin Tutorial, WordPress

Before buying any online product, customers make general queries on support to know more details. But after having it, they need proper guidance to get over any technical issues. Also, getting the same queries that kill both the time and energy of the helpdesk team to reply to it back. It's especially most effective for Tech-savvy business. A well managed…

How To Create Knowledge Base Documentations For Your WordPress Site [Free]

January 9, 2020July 7, 2020 Akash BetterDocs

You will be underestimating your users if you think, they know nothing about your product/service. Some may even feel annoyed if you keep mailing them education resources for the on-boarding purposes. But that doesn't mean you shouldn't have a proper and thorough Knowledge Base for the ones who need assistance. Knowledge Base is a subtle and polite way to educate…

Best WordPress Documentation Plugins To Manage Your Knowledge Base

January 3, 2020January 5, 2020 Afrin WordPress, BetterDocs, Plugins, Reviews, Tutorial

An organized Documentation page is always helpful to understand your content properly. It creates a great impact when you are dealing with several products and services especially in the technical field. Customers can easily understand how to manage their products by following the step by step guide of online documentation. This technical content can go through videos, images, lists and…

BetterDocs WordPress documentation plugin

How To Create a Perfect Landing Page For Documentation In WordPress

December 30, 2019January 25, 2020 Afrin Tutorial, WordPress

In the tech sector, a documentation page is one of the effective mediums to solve customer technical problems instantly. Without continuing any long conversation to the support panel. But in many cases, people don't find the perfect solution to create and manage their knowledge base page in a continuous manner. So they find it difficult to maintain it.Yet you don't need…

Beginner Guide to Create Documentation Plan for Your Software Business

December 27, 2019January 3, 2020 Akash BetterDocs

Documentation Plan for your Software Business should cover the basics as well as the advanced topics and present them in the proper sequential manner. Software are meant to extend the core functionality of their hosts. For example the Office Suite Software for Windows adds features i.e. Word Processor, Spreadhsheet as well as Slide-maker to the core OS platform. This is…

How To Display TOC For Your WordPress Knowledge Base With BetterDocs

December 4, 2019January 25, 2020 Afrin Tutorial, BetterDocs

Knowledge Base articles are informative one that comes with a step by step guide. It effectively helps your user to know about the entire product, features, and functions just by reading it. You have to categorize, use tags, insert and organize your content with a proper Table of Contents (TOC) to make it understandable. And the main difference between technical…

BetterDocs: Stunning Knowledge Base Solution For WordPress To Reduce Support Tickets

November 18, 2019December 18, 2019 Akash BetterDocs

The need for creating a Knowledge Base has been around for a long time. Almost every website has one. But all the Knowledge Base Plugins for WordPress had very common drawbacks. This means you couldn't fulfill your expectations from a Knowledge Base Plugin by switching to a more advanced one, as there was no advanced solution. WPDeveloper Team has been…

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